Refund Policy

1. All Sales Are Final

All purchases of NotionRhino digital Notion templates are non-refundable. Because our products are digital files delivered instantly upon purchase, we are unable to accept returns or issue refunds once a transaction is complete.

We encourage you to carefully review all product descriptions, previews, and screenshots before making a purchase to ensure the template meets your needs.

2. We're Here to Help

While we do not offer refunds, we are committed to making sure you have a great experience with our templates. If you run into any issues, we're more than happy to help.

Our support team can assist you with:

• Setup and configuration — help getting the template into your Notion workspace and customizing it to fit your workflow
• Technical issues — troubleshooting any problems with the template's functionality, layout, or database structure
• Usage guidance — tips and walkthroughs on how to get the most out of your template
• Template questions — clarification on features, intended use cases, or how different sections work together

We want every customer to feel confident in their purchase. If something isn't working the way you expected, reach out and let us see what we can do.

3. Exceptions

In rare cases, we may consider a resolution at our sole discretion, such as:

• You were charged multiple times for the same product due to a payment processing error
• A critical technical defect prevents the template from functioning as described, and our support team is unable to resolve the issue

These situations are handled on a case-by-case basis. If you believe you qualify for an exception, please contact our support team with your order details and a description of the issue.

4. How to Reach Us

If you need help with a template or have questions about your purchase, please don't hesitate to get in touch. We aim to respond to all enquiries within one business day.

5. Related Policies

This Refund Policy is part of our overall Terms of Service. For more information about how we handle your data and your rights, please see:

• Terms of Service — the full terms governing your use of NotionRhino and purchases
• Privacy Policy — how we collect, use, and protect your information